State Farm® Insurance Agent Autumn Nelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Navyata Bawa
August 11, 2026
"It was a great experience working with the team! Kaitlin was supportive throughout the process and it was a pleasure working with her for our insurance needs."
Harel Shimoni
August 10, 2026
"Excellent service! and very attentive to details.
they gave me very good suggestions suited to my usage.
one of the best agents i worked with so far
special thanks to Kobe!"
"We strive to offer excellent service, and give our best recommendations based on customers needs. Thanks for your feedback!"
gretchen miller
August 10, 2026
"Katie did a wonderful Job of setting up coverage for my new car. I am confident I purchased the best plan for me. Thank you!"
Marina Bagnovets
August 10, 2026
"Kaitlin was very efficient, fast, and informative. Was very grateful for her help and insight."
"Marina, so glad Kaitlin could help. Efficient and informative is exactly what we're going for, and I'll be sure to pass this along to her. Thank you from all of us at Autumn Nelson State Farm!"
Danielle Roland
August 10, 2026
"Kaitlin was amazing!!!! She saved me so much for peace of mind for my babies and I"
"Danielle, so glad Kaitlin could get you some peace of mind. She's going to be happy to hear she saved you so much. Thanks for taking the time to write this, from all of us at Autumn Nelson State Farm!"
Rebekah Roddam
August 10, 2026
"Kobe was amazing!
He’s such a great guy, personable, knowledgeable, and great conversationalist! He was very clear on what he was doing through the whole process and explained certain things that came up and why along the way. Highly recommend him. He is a great asset to the team!"
"Rebekah, Kobe is going to love hearing this. He really is personable and knowledgeable, and I'm glad it felt like a great conversation from start to finish. Thanks so much for the recommendation!"
Steve Merrill
August 8, 2026
"This turned out to be a blessing in disguise. As my phone call was directed to Kaitlin with State Farm, I was actually expecting another agency of another company. Through my confusion, thinking there was some sort of mistake I politely excused myself from the call. As I tried calling the number back I was Surprised I had reconnected to Kaitlin again. As we Realized what had happened Kaitlin and I kept talking and I soon felt she really knew the insurance industry and was willing to help. I was looking for a full service company that would be able to provide me with multiple coverage. Kaitlin was very knowledgeable and through her experience and perseverance we were able to get a good plan together.
Sometimes things don’t go the way you planned but through an open mind and understanding everything works out well.
Thank you Kaitlin!"
"Steve, what a story. I'm glad you called back and gave it another shot, because Kaitlin really does know this stuff, and it sounds like she stuck with you until you had a plan that fit. She's going to love reading this."
B Barner
August 7, 2026
"Kaitlin is an insurance wiz. She was kind efficient and what I’m calling magical. She saved us money, was knowledgeable, professional and just the right amount of passionate. GO SEE HER! You will adore her aura!"
"Kaitlin is going to love being called magical. So glad she made it easy and you felt taken care of. Thanks for the kind words, and reach out anytime. 😊"
Tina Wiggins
August 6, 2026
"Kaitlin was great to work with"
"Tina, thanks for taking the time to write this. Kaitlin's going to be glad to hear she was great to work with, and I'll be sure to pass it along to her."
Sopheak Uch
August 5, 2026
"Gemma was exceptionally professional, detail-oriented, calm, collected, and patient throughout our conversation. She took the time to answer all of my questions thoroughly regarding Drive Safe & Save, ensuring I understood everything clearly. I truly appreciate her outstanding customer service, professionalism, and willingness to help. Thank you, Gemma, for making the experience smooth and informative.
Respectfully,
Sopheak&Malis Uch"
"Gema is exactly this! She’d rather spend the extra ten minutes making sure you actually understand something than rush you off the phone. I’m glad that came through. Thanks for taking the time to write this, and reach out anytime you have questions. "
J B
August 4, 2026
"Gema Gutierrez is the best of the best. Professional, friendly, and saved me a lot on my insurance. I would recommend her and direct anyone to work with her. She is so thoughtful and sweet."
"We really appreciate this, thank you! Helping customers get the right protection at the right price is exactly what we’re here for. Glad we could earn your recommendation. Welcome to the State Farm family!"
Cecil Mcelroy
August 4, 2026
"To Caitlin, Autumn Nelson was so sweet and genuine, taking care of me and my problems. She's a great 20/20 person to rely on, when patience is needed. THANK YOU AUTUMN!!
You are such a bright and smart talented woman and I hope people enjoy and feel as comfortable on the phone as I did with you even when I couldn't see or needed a minute to read. You gave me patience and honestly the world doesn't have that lately everything is going by so quickly thank you for giving me a great deal better than I expected. Thank you so much!"
"Cecil, this made my week. Taking the time you need on a call is never an inconvenience to me. That’s the whole point of the job. I’m glad you felt comfortable and well taken care of. Call me anytime you have a question about your coverage. "
Ashley Glass
August 3, 2026
"Kobe was so incredibly kind and patient with us when we needed assistance with our car, renter, and personal article policy."
"Kobe is going to be glad he made that kind of impression. Patience is something we aim for, so it’s good to hear it showed up when you needed it. Thanks for trusting us with everything We’re here whenever you need us! "
Leo Glass
August 3, 2026
"I was pretty cranky when I got transferred to Chloe and Kobe this morning because our household made a mistake and our insurance was cancelled. However, Kobe and Chloe were kind, helpful, and patient with my wife and I while we reinstated our policies. Top tier customer service. 11/10."
"Leo, coming in frustrated and leaving with an 11/10 is about the highest compliment we can get. Chloe and Kobe are both good at staying calm and just getting it sorted, and I’m glad you got that. Thanks for the review. Welcome to Autumn Nelson State Farm. "
Robert Gustaveson I
August 1, 2026
"Kaitlin was my agent. She is super knowledgeable and points out all the different ways to save $ while also getting the best plans to suit my needs. I sincerely recommend this agency of State Farm. A+++ Everything!!!"
"So glad Kaitlin took care of you! She’s great at finding the right balance between coverage and cost. We appreciate you taking the time to share this and welcome to the agency"
Margaret Mwanjala
August 1, 2026
"kaitlin was very professional and she was very pleasant on the phone! very professional and got me what i was looking for! keep it up ms kaitlin am a certified camper! 🙏🏻🩷 Margaret!"
"Kaitlin will love this, Margaret! Glad she got you sorted out and made it easy over the phone. Welcome to the agency and happy camping!"
Brendan George
July 31, 2026
"Gema reached out to help me apply for a term life insurance policy, and was very clear about the various options and terms, as well as extremely helpful in getting the initial questionnaire and forms filled out. Thanks!"
"Appreciate you taking the time to share this. Term life can be confusing with all the coverage options and riders, so it’s great to hear Gema broke it down in a way that made sense and helped you get everything filled out without the back-and-forth. We’ll pass this along to her. "
Powerbyte
July 31, 2026
"Kaitlin was wonderful to work with. Very pleased to have been in contact with her and she saves us a lot of money wheb we switched"
"Thank you for the review! We’re so glad Kaitlin could help you find savings when you made the switch. She’s a great asset to our team, and we appreciate you trusting us with your insurance needs."
Petra Holland
July 31, 2026
"Gema Gutierrez was an excellent agent. Her help, patience and positive attitude is what swayed me to commit to State Farm for my insurance needs"
"Thank you for sharing this! Gema’s dedication to taking care of our customers is exactly what we strive for at Autumn Norwood Inc. We’re glad she made your experience such a positive one and look forward to continuing to serve your insurance needs."
Toni “Loki Freyasson” Tarrelli
July 31, 2026
"Kaitlin was absolutely hands down the best insurance agent that I EVER dealt with. She was very personable, respectful, and knowledgeable. I informed her that I have autism, and she immediately made sure that she was helping to understand everything she discussed with me. Please keep her as long as you can."
"So glad Kaitlin took the time to make sure everything was clear and comfortable for you. That’s exactly the kind of care we want every client to get. We’ll pass this along to her directly, and she’s not going anywhere!😊"
David Norton
July 31, 2026
"Great service from Kaitlin"
"Thanks for sharing David! A great price along with a great coverage is our goal.
Happy we succeeded with you. Welcome to Autumn Nelson State Farm Agency! "
Jackie Lopez
July 31, 2026
"Recently moved & had to switch offices. I’m so happy that I went with this one! Gema is amazing & really goes above & beyond to help out with any questions or issues you could have. My last office wasn’t wanting to let me switch to here even though I moved but Gema took care of it all & explained everything that other offices never tried to.
Can’t recommend her enough!"
"So glad Gema made the switch easy Jackie! That kind of follow-through is exactly what should happen when you move. Welcome to the agency, and thanks for trusting us with your coverage!"
Keith Brown
July 31, 2026
"Kaitlyn made the process great!"
"We appreciate your feedback Keith! I’ll be sure to share this with Kaitlin!"
Laura Mendoza
July 30, 2026
"Kaitlin helped me set up my new auto insurance. She was able to get both my cars for what I was paying for one. Highly recommend her and her happy personality."
"Love this, Laura. Kaitlin finding real savings on State Farm auto insurance for two cars is exactly the value we want every client to see. Thanks for the recommendation!"
Ryan Harty
July 29, 2026
"Kaitlin was amazing. She helped my mom Elizabeth set up Home and auto insurance and made the process simple and efficient. Greatly recommend her to anyone, she’s a gem!"
"Thanks, Ryan! Kaitlin does great work. So glad she made setting up home and auto insurance easy for you and your mom. We appreciate you taking the time to share this, and we’re happy to have Elizabeth with Autumn Nelson State Farm agency!"