Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karthik S

Karthik S

September 5, 2026

5  out of  5
rating by Karthik S
"I spoke to Kobe and he was very easy to work with and saved me money compared to the online quote I received."
We responded:
"Karthik, thank you for taking the time to leave a review! We’re so glad Kobe made the Auto insurance process EASY and helped you SAVE money compared to the online quote. We truly appreciate your business and look forward to helping you again in the future. ⭐️"
Profile photo of Am R

Am R

September 4, 2026

5  out of  5
rating by Am R
"It was great! Gema took the time and walked me through everything."
We responded:
"Thanks for the great review! We’re glad you had a positive experience, and that Gema took the time to walk you through everything, and we appreciate you choosing the State Farm Auto Insurance and Homeowners Bundle."
Profile photo of Toni Zumba Mama Bailey

Toni Zumba Mama Bailey

September 3, 2026

5  out of  5
rating by Toni Zumba Mama Bailey
"Kaitlin was great!!
Everything went smooth and easy
Thank you.."
We responded:
"Thanks Toni! We’re so happy Kaitlin was great and that everything went smooth and easy. Welcome to Autumn Nelson State Farm!"
Profile photo of Tina King

Tina King

September 3, 2026

5  out of  5
rating by Tina King
"Katlyn was awesome patient and super helpful made everything so easy thank you"
We responded:
"Kaitlin will be glad to hear this. Making Auto Insurance easy is the goal. We appreciate you taking the time to share. We’re here whenever you need us."
Profile photo of Basil Graham

Basil Graham

September 2, 2026

5  out of  5
rating by Basil Graham
"Kaitlin was great"
We responded:
"We appreciate you taking the time to share your experience! I’ll be sure to let Kaitlin know."
Profile photo of Melesete Hunkin

Melesete Hunkin

September 1, 2026

5  out of  5
rating by Melesete Hunkin
"Kaitlin was really helpful and awesome! Great customer service. Keep up the great work."
We responded:
"Thank you, Melesete! We’re so glad Kaitlin was able to help you with your State Farm Renters Insurance and provide great customer service along the way. We appreciate you taking the time to share your experience and will be sure to pass your feedback along to Kaitlin! 😊"
Profile photo of Kenneth Lee

Kenneth Lee

September 1, 2026

5  out of  5
rating by Kenneth Lee
"Kaitlin helped me get set up in auto and renters. She was fast, efficient and so very patient with this old man. She went above and beyond and was the biggest sweetheart. 10/10 recommend this gal."
We responded:
"Thank you so much for the wonderful review, Kenneth! We’re so glad Kaitlin made getting your auto and renters insurance set up easy and stress-free. She truly cares about taking the time to help and making sure everything is taken care of. We’ll be sure to share your kind words with her. They’ll definitely make her day! Thank you for trusting our team and for the 10/10 recommendation! 😊"
Profile photo of Colby Crouch

Colby Crouch

August 31, 2026

5  out of  5
rating by Colby Crouch
"Kaitlin was amazing, she got our quotes quickly and saved us a bunch with great savings."
We responded:
"Kaitlin moves fast and makes the process easy, so it’s good to hear that came through for you. Thanks for the fantastic feedback, Colby!"
Profile photo of Kai Pefferman

Kai Pefferman

August 31, 2026

5  out of  5
rating by Kai Pefferman
"Kaitlin was amazing and helpful."
We responded:
"Kaitlin is a great part of this team, and we’re glad she took good care of you. Thanks for your review, Kai! "
Profile photo of CASSANDRA AQUINO MAYOR

CASSANDRA AQUINO MAYOR

August 26, 2026

5  out of  5
rating by CASSANDRA AQUINO MAYOR
"Kobe was a very understanding and thorough agent. Knew exactly what I needed. Great discount. Thanks."
We responded:
"Cassandra, so glad Kobe knew exactly what you needed. He's thorough like that, and I'll be sure to pass this along to him. Thanks for taking the time to write it!"
Profile photo of Loren williams

Loren williams

August 25, 2026

5  out of  5
rating by Loren williams
"Agent Kaitlin is the best! Low pressure and a high level of service. I would recommend her to anyone shopping for car insurance. She is asset to your team."
We responded:
"Loren, low pressure is exactly how Kaitlin works, and it's good to hear that came through. She's going to be glad you said that, and thanks for the recommendation. 😊"
Profile photo of Anika Marino

Anika Marino

August 24, 2026

5  out of  5
rating by Anika Marino
"Kaitlin was very helpful in getting me set up, and made sure to activate my available discounts!"
We responded:
"Anika, so glad Kaitlin got you set up and made sure your available discounts were on there. Thanks for taking the time to write this, and reach out anytime you have questions."
Profile photo of Jianmin Ren

Jianmin Ren

August 24, 2026

5  out of  5
rating by Jianmin Ren
"Katilin is very helpful with my auto and home insurance service.Thankd"
Profile photo of Kaps Solomua

Kaps Solomua

August 20, 2026

5  out of  5
rating by Kaps Solomua
"I love the service I got and Kaitlin is the best. She really took the time to help me find the best rate for me, which I appreciate"
We responded:
"Kaitlin is going to be glad to hear this. She really does take the time to get it right for you instead of rushing, and I'm glad that came through. Thanks for writing this in 😊"
Profile photo of Katherine Green

Katherine Green

August 18, 2026

5  out of  5
rating by Katherine Green
"Kobe Negron is a great agrnt. Fast effecient, looked ffor all possible savings and was completely polite. I asked him to stay in touch for next renewal period. Appreciate his supportive nature. All the people in the agency are great to work with in all regards."
We responded:
"Katherine, Kobe is going to be glad to hear this. Fast, efficient, and looking for all possible savings is exactly what we want, and I'm glad he took good care of you. Reach out to him anytime, and thanks for the kind words about the whole team."
Profile photo of Blonde Bombshell J

Blonde Bombshell J

August 17, 2026

5  out of  5
rating by Blonde Bombshell J
"Kaitlin was fabulous. She was calm and patient and explained everything. Had a wonderful attitude. I would recommend her every time. 🙂"
We responded:
"Kaitlin is going to love hearing this. Calm and patient is exactly how she works, and I'm glad she took the time to explain everything to you. Thanks for the recommendation! 🙂"
Profile photo of Merrick Richmond

Merrick Richmond

August 14, 2026

5  out of  5
rating by Merrick Richmond
"Kaitlin is great! We were moving and needed coverage for our new house. Things were moving quickly and our prior agent wasn’t able to get us timely quotes. Kaitlin gave us a quote almost immediately and ended up saving us a lot of money to boot! I would definitely recommend her."
We responded:
"Merrick, that's great to hear. Kaitlin is quick with quotes, and saving you money on top of it is the best part. I'll be sure to share this with her, and thanks for the recommendation!"
Profile photo of Nive Vaisalo

Nive Vaisalo

August 13, 2026

5  out of  5
rating by Nive Vaisalo
"Kaylin was very helpful"
We responded:
"So glad Kaitlin was helpful, Nive! I'll make sure she hears this, and thanks for taking the time to write it."
Profile photo of Roger Johnson

Roger Johnson

August 12, 2026

5  out of  5
rating by Roger Johnson
"Dealing with Kaitlin was very professional with respect and honesty. She made the process of change one that wasn't difficult. Walking me through all that needed to be done so that I could say goodbye to Progressive Insurance. Thanks Kaitlin!!!"
We responded:
"Roger, saying goodbye to Progressive is a big step, and I'm glad Kaitlin walked you through all of it so the change wasn't difficult. I'll make sure she hears this. Welcome to Autumn Nelson State Farm Agency!"
Profile photo of zay nelson

zay nelson

August 12, 2026

5  out of  5
rating by zay nelson
"I was a long time customer of a competitors insurance company, when I heard about Autumn’s commitment to customer service and personalized care. Which I had to admit was intriguing because the current company I was insured thru had made me feel like I was just a policy number and not a real person with cares and concerns that deserved a customized insurance approach. The level of professionalism and care I’ve experienced since switching to Autumn Norwood’s State Farm is unprecedented. Now all of my friends and family are insured with her and we couldn’t be happier with the sales, service, price and overall experience. -Z"
We responded:
"We couldn’t be happier that you made the switch Z! We aim for our customers to have an exceptional personalized experience with our agency just like you. Your family referrals to our office is the greatest compliment you could give! It’s been a pleasure getting to know you and your family, and we look forward to continuing to service your insurance and financial service needs into the future. Thanks Z!"
Profile photo of Viral Clips

Viral Clips

August 12, 2026

5  out of  5
rating by Viral Clips
"Honestly some of the best service you could ask for very happy!"
We responded:
"So glad to hear it! Some of the best service you could ask for is exactly what we're going for, and I'm happy we got there for you. Thanks for taking the time to write this."
Profile photo of Heidi Nobles

Heidi Nobles

August 12, 2026

5  out of  5
rating by Heidi Nobles
"Kaitlin was quick to get the best rates! We shopped around on many broker sites and got call after call for homeowners insurance quotes, bundled with auto. After I received the quote from Kaitlin, every other broker I spoke to said they couldn’t even come close to beating her rates and coverage options! We switched to State Farm with Kaitlin for home and auto. Thanks Kaitlin!"
We responded:
"Heidi, hearing that no other broker could come close to Kaitlin's rates and coverage options is about the best thing I could read today. She's going to be glad to hear this, and we're happy to have you with us at Autumn Nelson State Farm for home and auto."
Profile photo of Navyata Bawa

Navyata Bawa

August 11, 2026

5  out of  5
rating by Navyata Bawa
"It was a great experience working with the team! Kaitlin was supportive throughout the process and it was a pleasure working with her for our insurance needs."
We responded:
"Navyata, so glad the whole team made it a great experience. Kaitlin is going to be happy to hear she was supportive throughout, and it was a pleasure working with you too."
Profile photo of Harel Shimoni

Harel Shimoni

August 10, 2026

5  out of  5
rating by Harel Shimoni
"Excellent service! and very attentive to details.
they gave me very good suggestions suited to my usage.
one of the best agents i worked with so far
special thanks to Kobe!"
We responded:
"We strive to offer excellent service, and give our best recommendations based on customers needs. Thanks for your feedback!"
Profile photo of gretchen miller

gretchen miller

August 10, 2026

5  out of  5
rating by gretchen miller
"Katie did a wonderful Job of setting up coverage for my new car. I am confident I purchased the best plan for me. Thank you!"
We responded:
"Gretchen, so glad your new car got handled and that you walked away confident you picked the best plan for you. That is exactly what we go for. Thanks for taking the time to write this!"