State Farm® Insurance Agent Autumn Nelson

"Very polite and very professional. Really great overall experience! 💕"

"Hello, Talia and Shanli went above and beyond to get my car insured and also took care of insuring my new apartment—without me needing to do a thing. They made the entire process incredibly smooth and efficient. I’m truly grateful for the outstanding service I received from the Autumn Nelson Agency. I highly recommend them to anyone looking for insurance, especially if you’re short on time. They’re professional, reliable, and genuinely committed to helping their clients."

"I had a fantastic experience dealing with Becka. I was over paying my homeowner insurance by a lot. She was able to work with me and get me the right plan I was needing. She worked around the clock and had to call me a few times to check in with a couple of issues I was having. I would recommend this agency and I never experienced a professional atmosphere coming from an insurance company before."

"Becca is amazing to work with. She’s very personable and non-pushy. She’s happy to help figure out what is best for you. Once a decision was made, she was very prompt and the process transitioning to StateFarm couldn’t have been easier, thanks to her help."

"Becka Kniest was amazing to work with. She was very quick to respond and clear with coverages being provided. She worked very diligently to provide us exactly what we needed."

"I just have to say, I am always very busy with my business and don't have a lot of time to chase quotes or research every little decision although that would be nice! I know I can always count on Autumn Nelson, Talia Tait with State Farm to take care of me knowing they are looking out for me. If I have a question or need a driver added or drop a vehicle and add a new vehicle whatever it is all I do is text, email or call and they are on it! They might ask me a few questions and offer a better solution. Whatever it is I know they are looking out for my best interest and that's one less thing I have to worry about. Hats off to you Autumn and Talia!!! Thanks again for all your help!"

"Becka with State Farm has been beyond exceptional. Very communicative, always keeping on top of how to save me money but keep me the most covered in case of any accident. I had progressive for 8 years and was still paying 100 dollars more a month then State Farm. I’ve been very happy with their customer service and their coverage, thanks team :)"

"We’ve had a fantastic experience working with Talia Tait on Autumn’s team. Talia is responsive, helpful, and patient—she’s guided us through all of our policies and made everything so easy to understand. I recently started a new auto policy and, unfortunately, had to file a claim right away. Talia went above and beyond to help, even resolving a deductible issue for me. I highly recommend State Farm and Autumn’s entire team—they’re all friendly, knowledgeable, and truly care about their clients. We trust them completely and couldn’t be happier with their service!"

"Wonderful team. Took care of my application quickly. Followed up with phone calls. Autumn attentive to my having correct and adequate coverage."

"Autumn is professional, friendly, and consistently easy to communicate and work with. She takes the time to explain everything clearly, responds quickly to questions, and makes the entire process smooth and straightforward. I appreciate her reliability and how she genuinely looks out for my best interests. Highly recommended!"

"I had excellent service working with Becka. She helped me get the same coverage for about half the cost of my previous. She made it super easy with taking care of my old policies by getting them cancelled and doing all the work no one wants to deal with. She made it a very easy transition. On top of that, she provided a lot of information, very knowledgeable, which I have never had from an insurance agent before. I'm working on getting more referrals to send their way! I would definitely recommend this team, especially ask for Becka!"

"Love these guys. They always have my back and are willing to go out of their way to teach me more about various types of insurance and how they work. Some policies aren’t always a perfect fit and others are and they’re always there for me regardless. It’s hard to find people that care this much nowadays. 💙"

"I had a great experience working with Rebecca on bundling my home and auto insurance. She was incredibly knowledgeable, patient, and took the time to explain all my options clearly. What stood out most was how she proactively compared different policies to get me the best coverage at a great price. The process was smooth from start to finish, and I feel much more confident about my insurance now. Highly recommend Rebecca and team to anyone looking for a professional, trustworthy, and efficient insurance advisor."

"I worked with Becka from this office. She was able to save me money and provode peace of mind, knowing I'm covered. She's professional, yet personable and really a pleasure to work with. I highly recommend this team for all your auto and homeowner insurance needs."

"I love doing business with State Farm."

"Becka is awesome! I met her through my son because i was looking for new car insurance, end up with a new car insurance and life insurance. She is very helpful would definitely recommend her to anyone in a heartbeat!!! She even answer question out of her own free time :)"

"Becka was very helpful and professional. She help me out with such a incredible life insurance policy, i never thought of having life insurance until she brought it up to my attention when she was helping my mom with her car insurance. Would definitely recommend this place!!! Autumn and her team are the best, specially becka!!!!"

"I had the pleasure of dealing with Becka from this office and she was absolutely phenomenal! She was everything you could ever want in a service agent. We could use about 3 billion more of her. Anyway I greatly recommend this office. I was with Geico for years and they ended up outright stealing and lying to me. They told me that I would have to take my license plate on my Ford Explorer back to the DMV before I could cancel my insurance, which is 100% a lie. I live in Washington State and you can cancel your insurance at any time for any reason. So when I confronted them about it and they denied they lied I decided to go to Progressive and for the first year that was okay but then they raised my rates $31 a month for the legal required minimum. I went from paying $45 a month to $76 a month on an 18-year-old car. Which is absolutely ridiculous. Then they told me a bunch of lies like I would have to sell my car before I could get comp only, I would need to get a second auto if I wanted to put one in storage. All kinds of BS. Then out of the blue State farm gave me a call because I had did the comparing rates. Not only did they listen to my phone message, which a lot of businesses do not, they just use auto dial / chat bots, but she actually texted me. I am deaf, I say that on the message and why the need to text instead of calling. She took me step by step through the oh so fun enrollment, was warm, bright, patient, professional and quite funny. Very welcome change from the slavering greed monkeys at Progressive and GEICO. I never heard once "we can't do that" or "we don't offer that". I told her what I wanted to do, I'm a biker so in the summer I do not use my car, but I don't use my bike in the winter. Becka and Autumn made it happen. I pay $85 for full coverage on my Harley plus same coverage on my Acura MDX as Progressive who wanted $76+ for just the legally required minimum (PL / PD) on the just MDX! $55 for Acura instead of $76 and $28 vs $27 for Progressive. Plus nn the winter I can drop the coverage on my bike to just comp, and do the same with the Acura in the summer. Progressive doesn't allow for either. I hope to be a client of Autumn and Becka for many years! The only way I could be happier is if I could get that same price for full coverage on both vehicles. I highly recommend this branch / office / agents!"

"I had such a great experience working with Becka. She helped me through the process to get my car insurance and even helped me how I could save, can’t get better than that. The communication was amazing"

"Absolutely fantastic customer service, everytime! Need guidance with your insurance options? Look no further! Give Autumn or Becka a call today! Kind, knowledgeable, very reliable. Thank you again, Becka for all your assistance on my insurances. You're a rockstar!"

"This agency has gone out of their way to help us get a new policy at an incredible rate. Professional, competent, cheerful and so helpful. I would recommend them to every one i know. Excellent work from the whole staff and extra kudos to Becka. 5 +++ stars."

"It’s almost impossible these days to receive the help and service that Becca provided. Extremely responsive and being so knowledgeable was very reassuring! Their rates were quite a bit less for the same coverage. Kudos to Becca and this agency!"

"Always very kind and handle everything I need with efficency and excellence everytime for years now. Thank you Chloe for your amazing assistance."

"Switching my insurance company to State Farm was an easy seamless process. My questions were answered completely, as well as providing additional questions that I hadn't known to ask but will serve me well. Autumn was personable, approachable, professional, and easily accessible. I immediately had the feeling of trust in our conversations."

"Autumn is great, but her assistant Chloe is unnecessarily rude and refused to stop contacting me after my family decided against adding a life insurance plan to the policies we have with State Farm. She’s been told no by both family members involved multiple times and is still sending messages implying that I don’t care about my family because we decided to go with a different option. My previous experiences with Autumn have been fine but if we have to deal with Chloe to continue working with Autumn looking at other options feels worthwhile."